Applying for Accreditation

Find out about the application process when you apply for accreditation

Before you start

You need to:

  • check your organisation is eligible for accreditation
  • know what level of accreditation you're applying for
  • read the accreditation standards for your level carefully, including the guidance. This will tell you what to do to meet each standard and what documents to submit with your application.


Please note that it will take at least 3 months to get accreditation.

Step 1: Fill in application form and gather documents

Fill out the application form for the level of accreditation you're applying for.

Carefully fill out the application and provide as much information as you can. There are explanations to help with your response to each standard. You will also see which documents to include with your application. The last page of each application form also includes a handy checklist.

The application forms are editable PDF documents. You can type into the form fields, select checkboxes and save the edited document.

Handwritten forms

If you print and fill out an application form by hand, it must be hand-signed. Handwritten forms should be scanned and emailed. Ensure you include any additional information if there isn’t space to fill everything in.

Step 2: Email application form and documents

Email your completed application form and supporting documents to:

You can also email us if you have any questions about the application or assessment process.


We cannot accept cloud links (e.g. Dropbox, Onedrive, Googledrive etc). The best way to send us documents is to attach your files to an email in a Zip file. Please note that there is a 19Mb file size limit. An application can be sent in multiple emails. Note: we cannot open multi-zip or split-zip files.

Step 3: We will check your application is complete

We will check that:

  • your organisation meets the criteria to apply
  • the application form has been filled in correctly
  • supporting documents have been attached.

Our team will email you within 10 working days with a response. We will let you know if we need more information from you.

If we receive a complete application, we will confirm this with you. If you do not meet the criteria for accreditation, we will let you know.

Step 4: We will assign an accreditation assessor

We will assign your organisation with an accreditation assessor.

The assessor will be in touch to let you know they have been assigned to your organisation. They can answer any questions you have about your assessment and the accreditation process.

Step 5: Assessor does a desk-based assessment

An accreditation assessor will review the information and documents you've provided. They will check to see if you meet the compliance for the accreditation level you've applied for.

If they identify any required actions, they will email you to let you know what needs to be corrected.

You have 20 working days to correct these actions. If you don't correct them, your application will be declined.

If the assessor is happy with the information you have sent through, they will move to the next step.

Step 6: Assessor visits your site

If you’ve applied for Level 1, 2 or 3 accreditation, an accreditation assessor will come and visit your organisation.

They will:

  • arrange a time and date for your site visit
  • let you know what will happen at the site visit
  • let you know approximately how long the visit will take.

If you’ve applied for Level 4 accreditation, you won’t have a site visit. You can go to step 7.

How a site visit works

There will often be 2 assessors for a site visit.

Site visits allow an assessor to view the organisation in operation. At the site visit an assessor will talk to staff and observe how the programme runs. They will look at facilities, equipment and other important documents they can’t look at offsite (e.g. staff files).

The assessor will give you feedback at the time of the site visit.

If you have to make improvements, the assessor will talk to you about this. They will also send you a letter about what actions are required and when you need to complete these by.

Step 7: Assessment outcome

The assessor will send you an assessment report and accreditation letter. You will get this within 30 working days of your site visit.

The accreditation letter will confirm the accreditation status for your organisation.

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