Account setup

How to set up your Te Kāhui Kāhu Online account

Before starting - make sure you have the following:

  • A computer, laptop, or tablet
  • Your smartphone.

Step 1: Welcome Email

  • Check your email inbox for your welcome email
  • Click on the link in this email to get started.
Welcome email example

Step 2: Terms and Conditions

  • Read through the information about your account
  • Accept the terms and conditions by ticking the boxes at the bottom and clicking ‘Next: Create password’.
Terms and conditions screenshot

Step 3: Salesforce Authenticator App

a) Download App

  • If you already have an Authenticator app on your smartphone then you can use that one and follow its verification process. Then jump to step 5
  • If not, download the ‘Salesforce Authenticator’ app from the App Store or Google Play. Make sure you select the correct app as others may have charges attached.
Salesforce, Google Play and App Store badges

b) Select ‘Add an Account’

  • Once you have set up Salesforce Authenticator, from the main screen of the app there will be a blue button to ‘Add an Account’
  • This will generate a unique two word phrase that you will need for the next step.
Salesforce Authenticator homescreen

Step 4: Connect Authenticator App

a) Enter the two word phrase into Te Kāhui Kāhu Online

  • This is the unique two-word phrase that the Authenticator App has generated
  • Enter this into the box as provided on Te Kāhui Kāhu Online.
Two-word phrase screenshots

b) Verify your identity through your email address

  • Check your email inbox for a verification code
  • Enter this into the box as provided on Te Kāhui Kāhu Online.
Verify email address example

Step 5: Finish setting up your profile

  • Create your unique password using the requirements provided.
Create password screenshot


  • Keep your password and smartphone secure. You will need them every time you log into Te Kāhui Kāhu Online.

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