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View transcript of 'How to set up your account' video
Music
Before starting - make sure you have the following:
A computer, laptop, or tablet
Your smartphone.
Information
Why do I have to use multi-factor authentication?
We use a multi-factor authentication process to help users of Te Kāhui Kāhu Online comply with our security standards needed to protect the information in our system.
Our secure login process adds an extra layer of protection to your accounts and data by requiring users to provide multiple forms of identification before gaining access to Te Kāhui Kāhu Online.
This is important to bolster security, protect sensitive information and comply with regulations.
Step 1: Welcome Email
Check your email inbox for your welcome email
Click on the link in this email to get started.
Step 2: Terms and Conditions
Read through the information about your account
Accept the terms and conditions by ticking the boxes at the bottom and clicking ‘Next: Create password’.
Step 3: Salesforce Authenticator App
a) Download App
If you already have an Authenticator app on your smartphone then you can use that one and follow its verification process. Then jump to step 5
If not, download the ‘Salesforce Authenticator’ app from the App Store or Google Play. Make sure you select the correct app as others may have charges attached.
b) Select ‘Add an Account’
Once you have set up Salesforce Authenticator, from the main screen of the app there will be a blue button to ‘Add an Account’
This will generate a unique two word phrase that you will need for the next step.
Step 4: Connect Authenticator App
a) Enter the two word phrase into Te Kāhui Kāhu Online
This is the unique two-word phrase that the Authenticator App has generated
Enter this into the box as provided on Te Kāhui Kāhu Online.
b) Verify your identity through your email address
Check your email inbox for a verification code
Enter this into the box as provided on Te Kāhui Kāhu Online.
Step 5: Finish setting up your profile
Create your unique password using the requirements provided.
Finished!
Keep your password and smartphone secure. You will need them every time you log into Te Kāhui Kāhu Online.