Salesforce Authenticator

What is Salesforce Authenticator?

Salesforce Authenticator is a smartphone app that you will need to use for logging into Te Kāhui Kāhu Online. Along with your password, this will be how you log in to the system.

Step 1: Make sure you are looking for the right app

The image on the right is the icon you should see and the app name is ‘Salesforce Authenticator’. Other apps may work as well however you may be charged to download these.

The Salesforce Authenticator app is free to use.

This app is available through both Google Play (for Android phone users) and the App Store (for Apple).

Step 2: Downloading the app

a) Search for the app

• In Google Play or the App Store, enter ‘Salesforce Authenticator’ in the search bar.

b) Select the correct app

• Ignoring the ads for similar apps, choose ‘Salesforce Authenticator’
• In the App Store this will look like the image on the right. For Android users the icon and name will be the same.

c) Open the app

• Once downloaded, find the app icon on your phone, and select to open the app.

Step 3: Setting up

a) Feel free to skip the app tour with the ‘Skip Tour’ button on the top right

b) Next you will need to enter your mobile number and hit send

c) Now click on the link in the text. This will take you to the ‘Set a Passcode’ screen

d) Create your passcode, this can be any 4 digit code.

All done!

Your app is now fully set up and ready to connect to Te Kāhui Kāhu Online.

For help with connecting the app to your Te Kāhui Kāhu Online account, please see: How to set up your online account