Suspension and revocation

The steps below outline the process for accreditation suspension and revocation.

Step 1: Your organisation will be informed about suspension

We’ll send a letter to your organisation to let you know your accreditation has been suspended and why. 

If your organisation is at accreditation Level 1, 2 or 3, your suspension/revocation may be published in the New Zealand Gazette.

New Zealand Gazette

Step 2: You can send a written response 

Your organisation will have 60 working days to write a response to address our concerns. This will need to address the actions we want corrected, so that your organisation will meet the standards.

This will include:

• what you have done to address the action(s)
• any evidence or documentation that demonstrates you’ve made a change.

Step 3: We review your response

An accreditation assessor and senior Te Kāhui Kāhu staff member will review your response. We may also come out to visit your site so that we can see the changes you have made in action.  

Step 4: We’ll let you know the outcome

We’ll decide whether the issues have been resolved and let you know the outcome of the investigation.

The outcome will be that your organisation will either:

• have your suspension lifted, or
• have your accreditation revoked.

If your accreditation is revoked, we’ll send you a letter confirming this.

If your organisation is at accreditation Level 1, 2 or 3, your revocation will be published in the New Zealand Gazette.

New Zealand Gazette

What suspension and revocation means for your organisation

Suspension and revocation are serious and will impact your organisation's contracts and funding. 

This could mean:

• information about the suspension/revocation will be shared with:
  • Ara Poutama Aotearoa - Department of Corrections
  • Ministry for Pacific Peoples -Te Manatū mō ngā Iwi ō te Moana-nui-ā-Kiwa
  • Te Tūāpapa Kura Kāinga - Ministry of Housing and Urban Development
  • Ministry of Justice - Tāhū o te Ture
  • Ministry of Social Development - Te Manatū Whakahiato Ora
  • Oranga Tamariki - Ministry for Children.

• any funding being delivered by an agency to your organisation may be put on hold or cancelled. This may mean your organisation has to refund the agency
• contracted services may be put on hold or cancelled. This may mean clients are transferred to other organisations
• new contracts or funding for services are unlikely to be considered.