After an accreditation assessment, your organisation will get an assessment report to let you know the outcome
The final result of your accreditation assessment could be that:
There are two outcomes which mean you have gained (or kept) your accreditation:
There is one outcome which means that your accreditation is not yet confirmed. This means your accreditation will be pending.
The outcome that means your organisation did not gain accreditation is:
At the end of the assessment process for accreditation, your organisation will get an assessment report.
What you will see in your report:
You'll be able to see how your organisation performed against each standard.
We will also detail the evidence we looked at in assessing each standard.
In your report we'll note any exceptions to the standards. This could include:
A critical action is raised if there is a serious safety hazard or an unacceptable level of risk. This must be corrected by the organisation.
Accreditation will be on hold if there is an outstanding critical action.
You will need to fix these within an allocated timeframe. The timeframe will depend on what the critical action is, up to a maximum period of 30 working days.
A required action is an area where the standard is not being met. It is not considered a serious safety hazard or unacceptable level of risk.
Required actions must be corrected by the next review assessment for your organisation. Or if this is your first assessment, required actions must be completed before we can grant accreditation.
Recommended actions are areas we have noted where the organisation could make an improvement. It is up to the organisation whether they implement a recommendation.
A recommendation does not affect your assessment outcome. It is offered to strengthen your organisation’s practice.
We'll report on strengths that we've identified, if you've surpassed the compliance requirements for the standard.
If you think there are any areas of your assessment report that are inaccurate, let us know.
You'll need to email us and let us know what you don't agree with. You need to do this within 10 working days of receiving your assessment report.
You can email your assessor directly or email us at firstname.lastname@example.org